Refund policy

SHIPPING & RETURNS POLICY

Shipping

• Orders are processed within 1–3 business days
• Standard shipping times: 3–7 business days (U.S.)
• Tracking information will be provided once shipped

 

Returns

Due to the nature of our products, we do not accept returns on opened items.

We accept returns only if:

• Item is unused and unopened
• Request is made within 7 days of delivery

 

Refunds

• Approved refunds will be issued to the original payment method
• Shipping fees are non-refundable

 

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, contact us within 48 hours at:
levaagiene@gmail.com

Include:

• Order number
• Photo of item